Jan 18, 2022
Hong Kong Public Opinion Research Institute Press Conference – Press Materials
Kim-Wah Chung – Deputy CEO, HKPORI
Edward Tai – Manager (Data Science), HKPORI
Tung-Fai Cheung – Spokesperson, Alliance of Revitalizing Economy & Livelihood
The predecessor of Hong Kong Public Opinion Program (HKPOP) was The Public Opinion Programme at The University of Hong Kong (HKUPOP). “POP” in this release can refer to HKPOP or its predecessor HKUPOP.
POP successfully interviewed 1,021 Hong Kong residents by a random telephone survey conducted by real interviewers in early January. Our survey shows that among the 10 specific social policy domains, people were most satisfied with medical and health policies. On a scale of 0 to 10, its satisfaction score is 5.01. All other social policies score lower than 5. Ranked from highest to lowest are rehabilitation services for people with disabilities, tertiary education policies, family and child welfare services, basic education policies, social security policies, services for the elderly, labour policies and services for young people. Their mean scores range from 4.23 to 4.88. Housing policies continued to receive the poorest satisfaction rating, with a mean score of 3.67 only. Compared with October last year, the satisfaction score of family and child welfare services has significantly dropped by 0.37. The effective response rate of the survey is 52.7%. The maximum sampling error of ratings is +/-0.24 at 95% confidence level.
|Date of survey||:||3-6/1/2022|
|Survey method||:||Random telephone survey conducted by real interviewers|
|Target population||:||Cantonese-speaking Hong Kong residents aged 18 or above|
|Sample size||:||1,021 (including 510 landline and 511 mobile samples)|
|Effective response rate||:||52.7%|
|Sampling error||:||Sampling error of ratings not more than +/-0.24 at 95% conf. level|
|Weighting method||:||Rim-weighted according to figures provided by the Census and Statistics Department. The gender-age distribution of the Hong Kong population came from “Mid-year population for 2020”, while the educational attainment (highest level attended) distribution and economic activity status distribution came from “Women and Men in Hong Kong – Key Statistics (2020 Edition)”.|
 This figure is the total sample size of the survey. Some questions may only involve a subsample, the size of which can be found in the tables below.
 All error figures in this release are calculated at 95% confidence level. “95% confidence level” means that if we were to repeat a certain survey 100 times with different random samples, we would expect 95 times having the population parameter within the respective error margins calculated. Because of sampling errors, when quoting percentages, journalists should refrain from reporting decimal places, whereas one decimal place can be used when quoting rating figures.
People’s latest satisfaction ratings of various social policy domains are summarized as follows:
|Date of survey||18-22/10/21||3-6/1/22||Latest change|
|Latest findings||Finding||Finding & error||—|
|Medical and health policies||4.92||5.01+/-0.24||+0.08|
|Rehabilitation services for people with disabilities||5.18||4.88+/-0.22||-0.30|
|Tertiary education policies||4.83||4.76+/-0.22||-0.07|
|Family and child welfare services||5.11||4.74+/-0.21||-0.37|
|Basic education policies||4.64||4.61+/-0.22||-0.04|
|Social security policies||4.69||4.57+/-0.21||-0.12|
|Services for the elderly||4.70||4.56+/-0.22||-0.13|
|Services for young people||4.50||4.23+/-0.21||-0.27|
 The difference between the figure and the result from the previous survey has gone beyond the sampling error at 95% confidence level, meaning that the change is statistically significant prima facie. However, whether the difference is statistically significant is not the same as whether they are practically useful or meaningful, and different weighting methods could have been applied in different surveys.
Our survey shows that, among the 10 specific social policy domains, people were most satisfied with medical and health policies. On a scale of 0 to 10, its satisfaction score is 5.01. All other social policies score lower than 5. Ranked from highest to lowest are rehabilitation services for people with disabilities, tertiary education policies, family and child welfare services, basic education policies, social security policies, services for the elderly, labour policies and services for young people. Their mean scores range from 4.23 to 4.88. Housing policies continued to receive the poorest satisfaction rating, with a mean score of 3.67 only. Compared with October last year, the satisfaction score of family and child welfare services has significantly dropped by 0.37.
In 2007, POP started collaborating with Wisers Information Limited whereby Wisers supplies to POP a record of significant events of that day according to the research method designed by POP. These daily entries would then become “Opinion Daily” after they are verified by POP.
For the polling items covered in this press release, the previous survey was conducted from 18 to 22 October, 2021 while this survey was conducted from 3 to 6 January, 2022. During this period, herewith the significant events selected from counting newspaper headlines and commentaries on a daily basis and covered by at least 25% of the local newspaper articles. Readers can make their own judgment if these significant events have any impacts to different polling figures.
|5/1/22||The government further tightens the anti-epidemic measures.|
|4/1/22||Hong Kong reports the first suspected local Omicron case with unknown origin.|
|31/12/21||The government announces the tightening of anti-epidemic measures.|
|30/12/21||The Development Bureau announces a minimum flat size restriction.|
|18/12/21||Legislative Council Election is held today.|
|14/12/21||John Lee leads a delegation to Shenzhen to discuss details of border reopening with officials from Guangdong.|
|8/12/21||The government publishes the “Long Term Housing Strategy” annual progress report.|
|2/12/21||The government will launch “Hong Kong Health Code” on December 10.|
|29/11/21||The government bans non-residents arriving from multiple countries in response to the spread of Omicron variant.|
|23/11/21||The government announces the extension of mandatory use of “LeaveHomeSafe” app to more premises starting from December 9.|
|10/11/21||Two pilots exempted from quarantine test positive.|
|3/11/21||The government announces the arrangements for the third dose of COVID-19 vaccination.|
|31/10/21||Starting from tomorrow, it is mandatory to use the “LeaveHomeSafe” app when entering government premises.|
|26/10/21||The government will axe most quarantine exemptions to facilitate border reopening with mainland China.|