Nov 2, 2021
Hong Kong Public Opinion Research Institute Press Conference – Press Materials
Kim-Wah Chung – Deputy CEO, HKPORI
Yut-Ming Ng – Senior Lecturer, Division of Social Sciences, Humanities and Design, College of Professional and Continuing Education, The Hong Kong Polytechnic University; Board Candidate, Social Workers Registration Board
Jacob Yam – Vice Chairman, The Hong Kong Chamber of Education Centres
Edward Tai – Manager (Data Science), HKPORI
The predecessor of Hong Kong Public Opinion Program (HKPOP) was The Public Opinion Programme at The University of Hong Kong (HKUPOP). “POP” in this release can refer to HKPOP or its predecessor HKUPOP.
To cope with the latest development of Hong Kong’s social environment, POP has launched two new regular tracking polls from October 2021, namely (1) Appraisal of Social Policies and (2) Social Well-being Indicators. The Appraisal of Social Policies series will cover 10 social policy areas, which include housing, basic education, tertiary education, medical and health, labour issues, social security, elderly service, teenager service, family and children welfare, and rehabilitation service for the disabled. The survey will be conducted once every 3 months, and the first survey was conducted in October. As for the Social Well-being Indicators series, it will comprise 10 domains and details will be announced later this month. The survey will also be conducted once every 3 months, and the first round will be conducted in November. Due to these new survey items, frequency of some existing tracking polls will be adjusted and some topics will be dropped, including the Social Indicators, Feeling towards Different Governments and People, and Corporate Social Responsibility.
POP successfully interviewed 1,000 Hong Kong residents by a random telephone survey conducted by real interviewers in late October. Our survey shows that among the 10 specific social policy domains, people were most satisfied with the rehabilitation services for people with disabilities as well as family and child welfare services. On a scale of 0 to 10, all remaining social policies score lower than 5. Ranked from highest to lowest are medical and health policies, tertiary education policies, services for the elderly, social security policies, basic education policies, labour policies and services for young people. Housing policies received the poorest satisfaction rating, with a mean score of 3.40 only. The effective response rate of the survey is 52.2% respectively. The maximum sampling error of ratings is +/-0.23 at 95% confidence level.
|Date of survey||:||18-22/10/2021|
|Survey method||:||Random telephone survey conducted by real interviewers|
|Target population||:||Cantonese-speaking Hong Kong residents aged 18 or above|
|Sample size||:||1,000 (including 500 landline and 500 mobile samples)|
|Effective response rate||:||52.2%|
|Sampling error||:||Sampling error of ratings not more than +/-0.23 at 95% conf. level|
|Weighting method||:||Rim-weighted according to figures provided by the Census and Statistics Department. The gender-age distribution of the Hong Kong population came from “Mid-year population for 2020”, while the educational attainment (highest level attended) distribution and economic activity status distribution came from “Women and Men in Hong Kong – Key Statistics (2020 Edition)”.|
 This figure is the total sample size of the survey. Some questions may only involve a subsample, the size of which can be found in the tables below.
 All error figures in this release are calculated at 95% confidence level. “95% confidence level” means that if we were to repeat a certain survey 100 times with different random samples, we would expect 95 times having the population parameter within the respective error margins calculated. Because of sampling errors, when quoting percentages, journalists should refrain from reporting decimal places, whereas one decimal place can be used when quoting rating figures.
People’s latest satisfaction ratings of various social policy domains are summarized as follows:
|Date of survey||18-22/10/21|
|Latest findings||Finding & error|
|Rehabilitation services for people with disabilities||5.18+/-0.23|
|Family and child welfare services||5.11+/-0.20|
|Medical and health policies||4.92+/-0.22|
|Tertiary education policies||4.83+/-0.22|
|Services for the elderly||4.70+/-0.22|
|Social security policies||4.69+/-0.21|
|Basic education policies||4.64+/-0.22|
|Services for young people||4.50+/-0.21|
Our survey shows that, among the 10 specific social policy domains, people were most satisfied with the rehabilitation services for people with disabilities as well as family and child welfare services. On a scale of 0 to 10, their satisfaction scores are 5.18 and 5.11 respectively. All remaining social policies score lower than 5. Ranked from highest to lowest are medical and health policies, tertiary education policies, services for the elderly, social security policies, basic education policies, labour policies and services for young people. Their mean scores range from 4.50 to 4.92. Housing policies received the poorest satisfaction rating, with a mean score of 3.40 only.